[Vacancy]: Senior Associate, People Business Partner at Flutterwave

February 9, 2024

Job Description

About Job

As a Senior Associate, People Business Partner at Flutterwave as part of the People & Culture team, you will play a pivotal role in aligning our people strategies with the overall business objectives. You will act as a trusted advisor to our business leaders, providing strategic and operational HR support. You will work closely with cross-functional teams to drive employee engagement, talent development, and organizational effectiveness.

Please note this is a temporary maternity leave cover. There is no guarantee this will result in a permanent role


Business Partnering:

  • Build strong relationships with business leaders and act as a trusted advisor on all HR-related matters.
  • Understand the business goals and provide strategic HR insights and solutions.

Talent Acquisition:

  • Collaborate with the Talent Acquisition team to ensure effective recruitment strategies and practices.
  • Participate in interviews and selection processes for key positions.

Performance Management:

  • Partner with managers to develop and implement performance management processes including goal-setting, performance evaluations, and development plans.
  • Provide guidance on performance feedback, coaching managers on providing constructive feedback and recognition, and development plans.

Employee Relations:

  • Handle managing employee relations issues, providing guidance and support to managers, including investigations, conflict resolution, and disciplinary actions.
  • Conduct investigations and facilitate resolution of workplace conflicts.
  • Support the maintenance of a positive and inclusive work environment.

Learning and Development:

  • Identify training and development needs within the organization and assist in planning and coordinating relevant programs.
  • Support the design and implementation of learning initiatives.
  • Monitor and track employee development progress.

Change Management:

  • Assist in managing organizational change and transformation initiatives.
  • Support communication and implementation of changes.

People Policy and Compliance:

  • Ensure compliance with local labour laws and company policies.
  • Stay updated on HR best practices and industry trends.

HR Support:

  • Assist in the implementation of HR policies, programs, and initiatives.
  • Provide guidance to employees and managers on HR-related matters.

Data and Reporting:

  • Compile HR data and generate reports for analysis and decision-making.
  • Assist in maintaining accurate HR records and documentation.


  • Contributes to the improvement of Operational Efficiency within the teams by providing organizational support.
  • Supports the implementation of HR processes throughout the employee life cycle in a seamless manner.
  • Ensure that HR processes are simplified and administered efficiently.
  • Providing user support for HRIS as required
  • Contribute to workflow or process change and redesign and exhibit broader understanding of HR process/policies/guidelines.

Required competency and skillset to be a waver:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • Minimum 5 years working experience in HR roles, with a focus on business partnering.
  • Strong understanding of HR principles, practices, and employment legislation.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Experience supporting Tech teams is mandatory for one of the roles
  • Knowledge of the financial services and payment solution industry is critical
  • Handling sensitive issues and counselling staff
  • Strong interpersonal skills
  • Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environments
  • High customer focus
  • Knowledge of the company’s business
  • Managing and implementing change
  • Good planning, organization and analytical and problem solving skills
  • Strong work ethics, able to handle confidential information sensitively and with integrity
  • Fast learner, proactive, agility to function in a fast changing innovative environment

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