[Vacancy] Telesales Representatives at Mshel Homes Ltd

About Mshel Homes Ltd:

Mshel Homes Ltd has been at the forefront of addressing the housing needs in Nigeria, ensuring that owning a house becomes a reality for many. Our commitment lies in delivering high-quality apartments at affordable prices, giving our customers the best value for their money. With a focus on providing a diverse range of housing options, we cater to the needs of both medium and high-income earners in Abuja and across Nigeria.

Position: Telesales Representatives (Full Time)

Qualification: BA/BSc/HND

Experience: 3 years

Location: Abuja

Job Field: Sales / Marketing / Retail / Business Development

Job Description:

1. Answering all incoming phone calls on the company’s official lines.
2. Responding to emails and engaging with customers on various social media platforms.
3. Assisting customers and prospects by addressing complaints and answering inquiries via calls, email, and social media.
4. Providing detailed information about our products to customers and prospects.
5. Proactively following up on leads and prospects to achieve sales targets.
6. Maintaining a positive, empathetic, and professional attitude towards customers at all times.
7. Utilizing a CRM system to efficiently handle and resolve customer issues and complaints while adhering to established protocols.
8. Enhancing the customer service experience, fostering customer engagement, and facilitating organic growth.
9. Ensuring accurate record-keeping and documenting all customer service activities and discussions.
10. Assisting in related customer service activities as needed.
11. Carrying out any other tasks deemed necessary or appropriate by the management in the company’s best interest.

Requirements:

– Minimum of an HND/BSc in any field.
– At least three years of experience as a sales/telesales representative.
– Experience in real estate marketing is an added advantage.
– Professional certification is an added advantage.

Method of Application:

Interested and qualified candidates should send their CV to mshelrecruitment@gmail.com, with the position as the subject of the email.

Join Mshel Homes Ltd today and be part of our mission to make affordable quality housing accessible to all in Nigeria.

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