[Vacancy]: Social Media Manager Needed at O’Naturals Beauty Nigeria Ltd
Job Description
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 1 year
- Location: Lagos
- Job Field: Marketing & Communications
Job Summary
We are looking for a social media officer who will be responsible for creating relevant content for social media platforms, and building and promoting brand presence. You must be a self-starter and be comfortable discussing products or services online as well as dealing with inquiries, complaints, and doubts.
Responsibilities
- Increase online presence and engagement.
- Monitor social media platforms for customer inquiries, comments, mentions, and messages, and resolve issues promptly and professionally, providing accurate information and assistance.
- Create relevant content for social media platforms, including but not limited to product promotions, and community highlights.
- Schedule and post content using social media management tools.
- Collaborate with Management to create and implement new ideas and solutions for marketing campaigns and to enhance customer satisfaction.
- Work with the different teams to deeply understand and improve O’Naturals’ services & products.
- Stay on top of industry trends and best practices in social media marketing.
- Participate in self-hosted and external events (offline & online) on behalf of O’Naturals.
Requirements
- Good knowledge of content creation within the Beauty industry.
- Excellent written and verbal communication skills.
- Knowledge of social media platforms, tools, and trends
- Familiarity with design and video editing tools.
- Ability to work independently.
- Ability to work weekends (Saturdays & Sundays) and holidays. Weekday off (Mondays)
