Showing 1441 – 1450 of 1982 results
Showing 1441 – 1450 of 1982 results
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Deadline date: Application deadline closed.
Job Overview
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Date Posted
February 26, 2024
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Qualification
Associate Degree
Job Description
Job Profile
- Execute day-to-day operations functions with accuracy to deliver a timely end of day.
- Enlighten customers on products and services, sell and ensure the onboarding process is seamless.
- Drive improved customer experience and perception.
Key Responsibilities
- Supervise all activities in Operations and ensure customer transaction requests are treated promptly, professionally, and with utmost care and confidentiality.
- Ensure all customer transaction requests are properly documented and authorized in line with the Service Level Agreements (SLA).
- Maintain a good knowledge of the banks products and services and respond to enquiries on same, and operational matters.
- Ensure customer requests/complaints are captured on the customer management platform and prompt resolution provided.
- Enlighten customers on new services, products promotions and cross-sell them.
- Drive digital adoption by customers and collaborate with the business to meet goals but without compromising policies and processes.
Requirements
Qualifications & Experience
- 25 years or less
- A minimum of 5 credits at O’levels including English and Mathematics
- Ordinary National Diploma (OND) not less than lower credit.
- Completion of 1 year internship.
- Knowledge of Microsoft Office
