Identify opportunities for new channels to grow and maintain the highest possible booking occupancy
Overseeing personnel, including receptionists, kitchen staff, and office employees.
Must be able to manage social media and online presence, manage the social media accounts for the property, and ensure all Apartments are advertised and promoted to the highest standard.
Resolving issues regarding apartment services, amenities, and policies.
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Requirements:
A bachelor’s degree in Hospitality, Business Administration, or a relevant field.
A minimum of 2 – 3 years’ experience in shortlet apartment management or a similar role.
Strong understanding of hotel management best practices and data entry software.
