Alan & Grant, a leading firm in the heart of Abuja, is on the lookout for a dynamic Relationship Manager to join their team. If you have a proven track record, a passion for relationship-building, and a commitment to excellence, this role is tailored for you.
Relationship Manager:
- Location: Abuja
- Salary: N500,000 / month
- Job Type: Full-time
Requirements:
To thrive in this role, you should possess:
- Proven performance in your current organization.
- A minimum of 3 years of relevant experience in a relationship management role.
- A Bachelor’s degree (BSC) in any field.
- Excellent interpersonal and communication skills.
Responsibilities:
As a Relationship Manager at Alan & Grant, you will be at the forefront of managing client relationships and ensuring their satisfaction. Your responsibilities will include:
- Client Engagement:
- Build and maintain strong, long-lasting relationships with clients.
- Act as the main point of contact between clients and the organization.
- Needs Assessment:
- Understand clients’ business needs and objectives.
- Conduct thorough needs assessments to identify opportunities for growth.
- Customized Solutions:
- Collaborate with internal teams to develop tailored solutions for clients.
- Present and explain proposed solutions to clients effectively.
- Performance Monitoring:
- Monitor and track client performance against established goals.
- Provide regular reports to clients on the progress and impact of our services.
- Conflict Resolution:
- Address and resolve any issues or conflicts that may arise during the course of the relationship.
- Ensure a high level of client satisfaction and loyalty.
- Market Insight:
- Stay informed about industry trends, market conditions, and competitor activities.
- Provide clients with insights and recommendations to enhance their business strategies.
- Cross-Selling:
- Identify opportunities for cross-selling additional products or services.
- Work closely with the sales team to maximize revenue opportunities.
- Compliance and Ethics:
- Ensure compliance with all relevant regulations and ethical standards.
- Uphold the values and reputation of Alan & Grant in all interactions.
How to Apply:
Ready to take your career to the next level with Alan & Grant? Apply directly through our Zoho Recruit portal and seize the opportunity to contribute to the success of our esteemed clients.