[Vacancy]: Hospitality Manager Needed at Salve Consulting Limited

March 13, 2024

Job Description

About Job

Salve Consulting Limited in the beauty industry, located in Lekki Phase 1, Lagos is looking to hire a Hospitality Manager. This is a full-time on-site role for a Hospitality Manager located in Lagos. We are seeking a highly organized and customer-focused Hospitality Manager to oversee the operations of a spa facility. The Hospitality Manager will be responsible for ensuring exceptional guest experiences, managing the front desk staff, coordinating spa services, and maintaining a welcoming and tranquil environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing outstanding hospitality services.

Responsibilities:

  • Oversee the day-to-day operations of the spa facility, including managing the front desk staff, scheduling appointments, and coordinating spa services.
  • Ensure that all guests receive a warm welcome and exceptional service from arrival to departure.
  • Train, mentor, and supervise front desk staff, ensuring they adhere to company policies and procedures.
  • Monitor inventory levels of spa products and supplies, and coordinate orders as needed.
  • Handle guest inquiries, complaints, and feedback in a prompt and professional manner.
  • Draft proposals to potential clients on Spa offerings
  • Using social media marketing tools to create and maintain the company’s brand
  • Maintain a clean, organized, and aesthetically pleasing spa environment at all times.
  • Collaborate with other spa staff, including massage therapists, estheticians, and wellness practitioners, to ensure seamless service delivery.
  • Implement and enforce safety and sanitation protocols to ensure the well-being of guests and staff.
  • Develop and maintain positive relationships with vendors, suppliers, and other external partners.
  • Assist with marketing and promotional activities to attract new clients and retain existing ones.

Requirements:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
  • Previous experience in hospitality management, preferably in a spa or wellness environment.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Excellent communication skills, both verbal and written.
  • Exceptional customer service skills and a genuine desire to exceed guest expectations.
  • Proficiency in computer software programs, including spa management software and Microsoft Office suite.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of spa treatments, wellness practices, and holistic therapies is a plus.

Click here to apply

Don't miss the latest Job Vacancies and Opportunity , Join Our WhatsApp Channel and be the first to get our Updates , click here

Stay informed about the most recent job vacancies & opportunities, internships, and freelance gigs by becoming a part of Trybe City Jobs update group Join us on WhatsApp Group to get daily Updates, Click here