Cold Calling in designated coverage cluster of Home Estates
Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
Send daily reports and updates as required by ASM/FBB Head
Conduct Sales Meetings with Clients at their premises/homes
Follow up with leads daily for sales generation
Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
Liaise with the Customer care team to help customers in recharging and resolution of complaints as part of customer retention and life cycle management.
Develop, build, and manage a client base for references and repeat sales
Handle the sales process at each stage from prospecting to the product description to CAF sign-up with payment collection and finally installation of broadband connection at the customer
premises
Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
Prospect new clients via sales calls, direct mail, email, WhatsApp, and networking events
Appoint SSA and build relations with them to generate leads
Participate in trade shows, conferences, and community events to help promote the residential sales programs
Tracking of competition in our service areas for their presence and tariff plans.
Requirements
Bachelor’s Degree in Business Administration, Business Management, Statistics, or a related field.
2-3 years of relevant sales experience
Self-motivated and Self Starter
Ability to communicate effectively and handle customer queries
Direct sales experience from Telecom/ISP only.
Required experience from any of the ISPs or MVNOs in Nigeria