[Vacancy]: Operations Manager Needed at Kest Professional Services

February 19, 2024

Job Description

Job Description

Operational Activities:

  • Strategically support the execution of major donor-funded projects, ensuring alignment with organizational goals.
  • Provide leadership in overseeing daily operations of the secretariat, optimizing efficiency and effectiveness.
  • Develop and manage the operational budget, driving cost savings initiatives without compromising quality.
  • Spearhead the trademarking process for all organization names to ensure legal protection.
  • Formulate and implement organizational policies while ensuring team-wide awareness and adherence.
  • Utilize data analysis to calculate comprehensive cost-benefit ratios for informed decision-making.
  • Collaborate in addressing due diligence queries for project/programme applications, showcasing a commitment to quality standards.
  • Research and recommend innovative technologies and methodologies to enhance operational efficiency.
  • Oversee the engagement of the organization’s vendors.

Corporate Travel Management:

  • Manage end-to-end travel and logistics arrangements for the team and Board members, ensuring seamless experiences.
  • Forge strategic partnerships with travel agents, negotiating advantageous deals for the organization.
  • Innovate and implement logistics solutions that optimize travel experiences and productivity.
  • Establish global partnerships with airlines and embassies, enhancing organizational reach and influence.


  • Lead and facilitate project implementations and contracting processes, ensuring seamless execution.
  • Collaborate with the legal team to meticulously review and finalize all legal documents.
  • Oversee comprehensive procurement processes for goods and services, emphasizing quality and value.
  • Manage the onboarding and contracting of vendors and consultants, ensuring alignment with organizational standards.
  • Efficiently manage inventory, both physical and remote, to support operational needs.
  • Ensure facility management and compliance with utility agencies, maintaining a productive workplace.
  • Collaborate with the programs team to attract and engage skilled talents for project excellence.
  • Maintain a comprehensive repository of organizational MoUs and agreements with stakeholders.

Audit & Compliance:

  • Ensure full legal compliance with local and international regulations, safeguarding the organization’s reputation.
  • Collaborate closely with the Finance, Audit & Compliance department to support audit procedures.
  • Provide cross-functional assistance to other departments, fostering a collaborative and an integrated work environment.

Admin Functions:

  • Oversee administrative functions, ensuring smooth office operations and resource allocation.
  • Develop and implement administrative policies and procedures, promoting consistency and efficiency.
  • Supervise administrative staff, providing guidance, mentorship, and fostering a positive work environment.
  • Coordinate logistics for internal and external meetings, workshops, and events.
  • Manage office supplies, equipment, and facilities, optimising resource utilisation.
  • Ensure compliance with health, safety, and security protocols in the workplace.

Additional Responsibilities:

  • Continuously seek opportunities for operational enhancement and innovation.
  • Spearhead special projects and initiatives to advance organizational objectives.
  • Lead, inspire, and mentor a high-performing operations team.
  • Foster effective communication and collaboration across departments.
  • Adapt to evolving organizational needs and priorities, demonstrating flexibility and agility.

Required Skills Qualifications and Abilities

  • Degree in Business, Operations Management or related field
  • Experience in budgeting and planning
  • Proven experience (8+years) with at least 3 years in a senior manager role
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Project management certification is an added advantage
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills.

Click here to apply