We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.
You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.
Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.
Responsibilities
Ensure all operations are carried out in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Examine financial data and use them to improve profitability
Manage budgets and forecasts
Perform quality controls and monitor production KPIs
Find ways to increase the quality of customer service.
Requirements and skills
Bachelor’s Degree in Operations Management, Business Administration, or related field.
5+ years of proven success in management, operations, and leadership roles.
Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
Ability to build consensus and relationships among managers, partners, and employees.
Excellent communication skills.
Solid understanding of financial management.
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Strong skills in budget development and oversight
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Proficiency in conflict management and business negotiation processes
Knowledge of business productivity software and an aptitude for learning new applications
Familiarity with business and financial principles
Excellent communication skills.
Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
Strong IT skills, including database development
Multiple years of financial and account reporting experience
Ability to communicate in more than one language is an added advantage.
