HR/Admin Manager at Mathills Services Limited

administration, Human Resource
Abuja (FCT)
October 1, 2024
Full Time

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Job Description

 

 

  • Job Location: Central Abuja (FCT)
  • Employment Type: Full-time
  • Industry: Consulting & Cloud Kitchens/Business Services

 

 

 

Job Summary

 

We are seeking a dynamic and experienced HR Manager to join our team.

  • The ideal candidate will manage the human resources functions, oversee business operations, and drive efficiency across our consulting and cloud kitchen services.
  • This role requires a versatile individual with strong recruitment, structuring, and management skills who can create and implement operational manuals and training materials, manage customer relations, and ensure the seamless execution of all HR-related activities.

Responsibilities

Recruitment & Onboarding:

 

  • Lead the recruitment process, including job postings, candidate screening, interviews, and hiring.
  • Develop and implement effective onboarding programs to ensure the smooth integration of new employees.

HR Structuring & Management:

 

  • Design and implement HR policies and procedures that align with the company’s goals.
  • Maintain and update employee records, ensuring compliance with legal and regulatory requirements.
  • Manage employee relations, including conflict resolution, disciplinary actions, and performance management.

Operational Manuals & Training:

 

  • Develop, document, and update operational manuals for various business processes.
  • Create and implement training programs to enhance staff skills and ensure alignment with company standards.
  • Monitor and evaluate training effectiveness and make necessary adjustments.

Invoicing & Payment Follow-Up:

 

  • Prepare and send invoices to clients in a timely manner.
  • Follow up on outstanding payments and ensure timely collection.
  • Maintain accurate records of all financial transactions.

Customer Management:

 

  • Oversee customer relations, ensuring high levels of satisfaction and addressing any issues promptly.
  • Work closely with the sales and operations teams to deliver excellent service to clients.

Business Operations & Services:

 

  • Provide support in other business operations, including consulting services and cloud kitchen management.
  • Develop and implement strategies to improve operational efficiency and service delivery.

Additional Responsibilities:

 

  • Collaborate with management to identify areas for improvement and contribute to the overall growth of the business.
  • Handle any other relevant duties as required by the business.

Qualifications

 

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 3-4 years of experience in an HR role, preferably within consulting or hospitality sectors.
  • Proven experience in recruitment, HR management, and training development.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and HR software.
  • Ability to work independently and as part of a team.

Key Skills:

 

  • Recruitment & Talent Acquisition.
  • HR Policy Development.
  • Operational Manual Creation.
  • Training Program Development.
  • Invoicing & Financial Management.
  • Customer Relations Management.
  • Business Operations Support.

Salary

  • N100,000 – N150,000 monthly.

 

  • Application Closing Date: 16th October, 2024.

 

Method of Application

Interested and qualified candidates should send their resume and cover letter to mathillsng@gmail.com using “HR Manager Application” as the subject of the mail.

 

 

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