[Vacancy]: IT Specialist Needed at Phillips Consulting

March 19, 2024

Job Description


  • Candidates should possess relevant degrees with 5 – 8 years of relevant work experience
  • HND/B.Eng Com. Sc Graduate


  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Provide support in a face-to-face capacity, over the phone, or via remote desktop software, helping staff or clients set up systems or resolve issues
  • Troubleshoot system and network problems, diagnose and solve hardware or software faults replace parts as required
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users’ accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.

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