[Vacancy]: E-Banking Operations Manager (Reconciliation) Needed at 4 Quarters Consultants Limited

March 15, 2024
Application deadline closed.

Job Description

Job Details

  • Design, develop, and keep updated the Banks’ Operations Manual and ensure compliance with all operational guidelines, processes, and procedures
  • Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action
  • Responsible business processes to improve customer service, cost-effectiveness, and controls
  • Ensure compliance with Regulatory requirements relating to Banking Operations (Account Opening documentation as it relates to the 3-tier KYC/Limit implementation per account type etc)
  • Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, and improve service quality and customer service.
  • Responsible for Treasury Operations in terms of booking and liquidation of investments (Treasury Bills, Bonds and Interbank placements and takens) as consummated by Treasury
  • Responsible for regulatory returns like remittances to CBN
  • Manage the Banking Operations Department (staff and budget)
  • Participate in the development of the Bank’s corporate strategy
  • Plan, organize, direct, control and evaluate the deliveries of Regional Operations Officers.
  • Ensure that the institution’s policies and procedures are followed according to established guidelines and make recommendations for improvement
  • Ensure that CBN and other regulatory guidelines are strictly adhered to as it relates to all operations activities
  • Build customer intimacy and drive speed and quality through an empowered Divisional Structure
  • Co-ordinate activities that ensure current operations, practices, and processes are in alignment with world standards and the best practice
  • Define performance goals for the entire team and ensure adequate monitoring/evaluation of the achievement of set goals and objectives

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