[Vacancy]: Assistant Sales & Marketing Manager Needed at Ibis

March 14, 2024

Job Description

Job Description

  • Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
  • To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business
  • To maintain an efficient sales office procedure and to ensure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures
  • Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
  • Effect periodic sales meetings and update records on ANAIS
  • Ensure adherence to the work ethics, policies, and regulations of the Hotel
  • Perform administrative tasks of production recording, filing, and inventory
  • Responsible for recommending solutions that will help in enhancing the profits of the company and should be a problem solver.
  • Provide excellent customer service and ensure that all the customers are satisfied with the services and are not facing any issues
  • Responsible for developing strategies and suggesting changes that will help bring about more profit and improved sales
  • Have a thorough understanding of the drivers of the business in the hospitality sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
  • To assist the Sales & Marketing Manager in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality, and proactive service for all hotel guests
  • Be aware of local market competition, monitor trends within the industry, and make suggestions on how these could be implemented in the hotel
  • To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the management immediately
  • To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions, and room rates
  • To maintain and exceed the hotel’s revenue goals within the allocated market segments
  • organize and conduct a familiarization tour of the hotel
  • To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.


  • Degree in Marketing, Business Administration, and other related fields
  • Minimum of three (3) years of working experience in a similar role, hotel experience will be a plus
  • Sound knowledge of digital and traditional marketing strategies and operations
  • Problem-solving, and communication skills as to relate with clients and colleagues
  • Proficient in the use of Opera & other related software for effective marketing communications & operations

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