Job Description
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 2 years
- Location: Anambra
- Job Field: Hospitality and Hotel
Job Description/Requirements
Responsibilities:
- Processing sales transactions and taking payments
- Calculating the cost of products or services
- Calculating and returning change for cash transactions
- Maintaining adequate change denominations and requesting additional change
- Answering customer questions about products or services and providing recommendations based on customer needs
- Cross-selling and upselling products
- Reconciling cash drawers and sales receipts
- Reporting issues with equipment
- Working with the team to meet store sales goals
- Responding to and resolving customer complaints and concerns
- Processing layaways, returns and exchanges
- Maintaining clean and tidy checkout and merchandise areas
- Assisting in stocking and rotating merchandise
- Scanning and bagging items accurately and efficiently
- Staying up-to-date on merchandise promotions, advertisements, and product information.
Requirements:
- 2 years of working experience
- Ability to calculate sales and change quickly
- Accountability and accuracy in reconciling sales receipts and records
- Service-oriented and willing to help patrons
- Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
- Excellent communication to interact with team members and customers
- Ability to work in a fast-paced and stressful environment
- Attention to detail to maintain accurate inventory and transaction records
- Knowledge of point-of-sale systems
