Since the establishment of MSHEL HOMES LIMITED, we have bridged the gap in addressing the need of owning a house in Nigeria, by delivering apartments of good quality at affordable prices, thereby giving you the best value for your money. Our objective has always been to offer a wide variety of housing types, in order to accommodate a good number of clients from medium to high-income earners in Abuja and Nigeria at large.
Job Details:
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 3 years
- Location: Abuja
- Job Field: Sales / Marketing / Retail / Business Development
Job Description:
- Answering all incoming phone calls on the official lines of the company.
- Reply to emails and give responses on all social media platforms.
- Help and assist customers and prospects with complaints and questions via calls, email and social media.
- Give customers and prospects detailed information about the products.
- Follow up on leads and prospects and ensure you meet your sales targets.
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Utilize CRM system to manage the functions of receiving, assessing, analyzing, resolving and documenting customers’ issues and complaints in accordance with agreed requirements.
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assist in any capacity required in related customer service activities when necessary.
- Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company
- Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the company.
Requirements
- Minimum of HND/BSC in any field.
- Minimum of three years’ experience as a sales/telesales representative.
- Experience in real estate marketing is compulsory
- Professional certification is an added advantage.
Method of Application
Interested and qualified candidates should forward their CV to: mshelrecruitment@gmail.com using the position as subject of email.
Deadline: Not specified