Operations Manager/ Practice Manager at Petcare Animal Hospital

administration
Lagos
November 5, 2024
Full Time

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Job Description

  • Job Location: Lagos

Position Overview

 

  • We are seeking a highly organized, experienced, and dedicated Operations Manager / Practice Manager to oversee the day-to-day administrative operations of our clinic.
  • This role is essential for ensuring smooth functioning, optimizing processes, managing staff, and enhancing client satisfaction.

Key Responsibilities

  • Operations Management: Oversee and coordinate daily operations to ensure smooth workflow and high-quality patient care.
  • Staff Management: Supervise clinic staff, manage scheduling, conduct performance evaluations, and support training needs.
  • Financial Oversight: Manage clinic budget, oversee billing and invoicing, track expense and optimize operational costs.
  • Inventory Control: Monitor and manage inventory, including ordering and restocking of supplies and medications.
  • Client Relations: Ensure positive client experiences, address any issues or complaints, and work on strategies to improve client satisfaction.
  • Compliance & Standards: Ensure all policies, procedures, and protocols comply with veterinary regulations and standards.
  • Facility Management: Oversee the maintenance and cleanliness of clinic facilities and equipment.

Qualifications

  • Bachelor’s degree (BSc) in Business Administration, Health Management, Veterinary Science, or a related field.
  • Minimum 5 years of relevant experience in operations or practice management, preferably in a healthcare or veterinary setting.
  • Strong leadership skills with the ability to manage a team and foster a positive work environment.
  • Financial acumen, with experience managing budgets and financial processes.
  • Excellent communication and problem-solving skills.
  • Knowledge of Ikeja and the surrounding area is a plus.

Candidate Requirements:

  • Age: 35 years and above
  • Location: Must reside in or around Ikeja.

Why Join Us?

  • At Petcare Animal Hospital, you’ll be part of a supportive team dedicated to animal welfare and client satisfaction.
  • We offer a professional environment that encourages growth and values contributions toward our mission.
  • Application Closing Date: 6th December, 2024.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: petcareanimalhospital@yahoo.com using the Job Position as the subject of the mail.

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