Are you an experienced professional seeking a fulfilling career opportunity in the real estate industry? Efficacy Construction Company Limited, a renowned Building Construction Company based in Lagos, Nigeria, with over 14 years of excellence, is looking for a dedicated Relationship Officer to join our dynamic team in Victoria Island.
Position: Relationship Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description:
Are you passionate about connecting with people and fostering lasting client relationships? As a Relationship Officer at Efficacy Construction Company Limited, you will be at the forefront of our client engagement efforts. Your role will involve effective communication through various channels, including in-person meetings, emails, and phone conversations. We are seeking a customer-centric individual with exceptional communication skills and a commitment to upholding our core values of responsibility, excellence, dependability, and efficiency.
Key Responsibilities:
- Promote our properties for sale and lease on various social media platforms.
- Address and resolve customer complaints promptly.
- Prepare essential business documents, including allocation letters and deeds of assignment.
- Handle post-construction inquiries from clients.
- Actively listen to client concerns and provide effective solutions.
- Swiftly resolve client and resident complaints to ensure satisfaction.
- Keep clients informed about our latest products and offerings to boost sales.
- Create and distribute weekly newsletters to stay connected with clients.
Qualifications and Background:
- Minimum HND in Marketing or related fields.
- 3-5 years of experience, with a significant portion in a Customer Service Role.
- Prior experience in the Nigerian Real Estate Industry is a valuable asset.
- Proficiency in Microsoft Word and Excel.
- Strong telephone etiquette.
- Effective multitasking capabilities.
- Experience working in a fast-paced environment.
- Highly organized, thorough, and detail-oriented.
- Excellent problem-solving skills for both business and everyday situations.
- Proficiency in critical thinking to resolve complex issues.
- Capacity to remain composed in challenging situations.
- Outstanding written and oral communication abilities.
- Strong record-keeping and data entry skills.
How to Apply: Interested and qualified candidates should send their Cover Letter and detailed CV to [ View email address on jobnow.ng ] using the Job Title as the subject of the mail.
Note: Only successful candidates will be contacted.
Join our team today and unlock exciting benefits, including career growth potential, valuable opportunities, and an advantageous package. Discover a rewarding career path as a Relationship Officer at Efficacy Construction Company Limited in Victoria Island, Lagos.
Deadline: Not Specified.
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