[Vacancy] Account Specialist at Bolt Nigeria

Job Details:

Job Title: Account Specialist
Location: Lagos, Nigeria
Experience: 2-3 years of experience in account management, business consultancy, business development.

You’ll be responsible for building lasting relationships with our partners.
Driving performance improvements across the Bolt Food organisation and beyond.

Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs.
Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.
Observe market specific behaviour to identify strengths and opportunities for improvement and growth.
Creating account plans to grow volumes from existing clients.
Replying to client queries and solving their challenges.
Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.
Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
Renegotiate the contract’s conditions such as commission rates and campaign plans with restaurants on a monthly basis.
Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).

B.S degree in Business Administration, Operations or related field.
2-3 years of experience in account management, business consultancy, business development.
Proven track record of client success and consistently achieving metrics and revenue targets.
Excellent communication & written skills in English .
You’re empathic and customer oriented.
Good analytical skills.
Ability to interpret and present data to support decision-making.

Play a direct role in shaping the future of food delivery.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.