[Vacancy] Job Opportunity: Restaurant Front Desk Supervisor at Elevated HR Limited Restaurant

Position : Restaurant Front Desk Supervisor
Company : Elevated HR Limited
Location : Ibadan, Oyo State
Company Description: We are a diversified one stop place for employers looking to recruit talents to fill the different positions within their organization.
Contract Type: Permanent
Experience Required: 3 to 4 years
Education Level: Bachelor
Gender: Any
Age: 23 to 45 
Number of vacancies: 1

Job Description

Job Responsibilities:

  • Interacting with restaurant customers and guests to gauge satisfaction and improve customer service delivery.
  • Coordinating, monitoring, and supervising the daily operation of the restaurant and front desk staff for maximal productivity.
  • Planning and delegating work duties to the staff and ensuring that they work in compliance with the restaurant’s standards and procedures.
  • Ensuring strict adherence to standards and procedures.
  • Resolving customer complaints in a professional manner.
  • Preparing daily reports and presenting them to the higher management.
  • Training front office staff as designated in the front office training procedures.
  • Building strong relationships and coordinating with all other departments to improve service delivery.
  • Ensuring front desk supplies are stocked, and computer equipment is functioning properly.
  • Taking charge of online orders and ensuring swift and efficient deliveries.
  • Handling all issues and complaints relating to online orders and resolving them promptly.
  • Performing other duties as assigned, requested, or deemed necessary by management.

Job Requirements:

  • Degree in Business Management, Hospitality, or a related field.
  • Prior work experience as a front desk Restaurant Supervisor or a similar position in the Hospitality industry.
  • Extensive experience in demonstrating leadership skills.
  • Ability to maintain a positive work environment.
  • Excellent written and verbal communication skills.
  • Ability to work for long periods and on weekends as well.
  • Strong organizational and analytical skills and exceptional customer service skills.
  • Customer-oriented individual and an outstanding problem-solver.
  • Good numerical abilities.
  • Ability to convey information and ideas clearly.
  • Must maintain composure under pressure.
  • Good time management skills.

Salary: 90,000.00 NGN


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