[Vacancy] Manager – Core Products and Services.Marketing NG

Manager – Core Products and Services.Marketing NG

JOB DESCRIPTION

Reports To: Senior Manager – Core Product and Services

Division: Marketing

Mission:

The mission of this role is to position MTN Nigeria as a leader in technological innovation within the telecom sector. The Manager will focus on developing and supporting prepaid/postpaid services to attract and retain customers, increase average revenue per user (ARPU), and create new revenue streams, with a particular emphasis on the mass market. Additionally, the Manager will be responsible for introducing new, market-leading, and enhanced prepaid/postpaid services in collaboration with 3rd parties, utilizing Agile methodology.

Description:

The key responsibilities of the Manager – Core Products and Services will include:

  1. Growing adoption and conversion on all owned digital platforms, specifically e-Shop.
  2. Fully integrating quality management processes and deploying them effectively on a daily basis.
  3. Providing performance data to support management decision-making and maintaining in-life products and services.
  4. Conducting product audits/reviews, analyzing customer use, comparing competitive products, and providing feedback for product enhancements.
  5. Managing the product rationalization process of the product catalogue.
  6. Facilitating weekly business reviews and product backlog refinement sessions with development teams and stakeholders to continuously measure, learn, and iterate on the product to meet objectives.
  7. Overseeing the design, development, and implementation of business/operational tools and processes related to product delivery.
  8. Monitoring team performance and taking necessary actions to address any performance issues.

Education:

  • A first degree or post-graduate diploma in Marketing, Accounting, Business Administration, or a related discipline.
  • Training and certification in Project Management/Agile methodology are desirable.
  • Fluent in English.

Experience:

  • 6 – 13 years of experience, including:
    • 5+ years as a Product Manager/Product owner.
    • Experience working in a medium to large organization.
    • Product Development and Management experience in a Telecommunications/ICT-related environment.
    • Experience in Agile Product Management.
    • Experience in launching digital platforms and products.

Eligible Females and People with Disabilities are encouraged to apply.

Apply Here

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