[Vacancy]: User Experience (UX) Designer Needed at Policy Innovation Centre

January 30, 2024

Job Description


  • Support user-related research activities, including methodological design, protocol writing, and qualitative and quantitative data-gathering activities
  • Use approaches in behavioural science and user research to conduct behavioural diagnosis on demand, uptake, and use of products, programs, and policies.
  • Use evidence to clearly define problems, analyze user data, and generate insights for problem-solving.
  • Create personas through user research and data.
  • Use different creative problem-solving approaches to facilitate the co-creation of possible solutions
  • Design prototypes, conduct concept and usability testing, and gather feedback
  • Develop wireframes and prototypes around customer needs
  • Work with the innovation team to summarize insights into knowledge products including learning briefs, policy briefs, and other peer-reviewed publications.

Qualifications/Job Requirements

  • A Master’s degree in social and behavioural sciences, marketing, advertising, or a related field
  • Previous industry user experience research or playing critical role in an innovation team
  • Proven experience as a UX Designer, UI Designer, or similar role
  • Strong interest in program and policy innovation.
  • Skill set in project management and research (qualitative and quantitative).
  • Familiarity with interaction design and information architecture.
  • Proficient in analytical and design softwares, including nortion, canvas, miro, and proficient in the design of journey maps.
  • Problem-solving aptitude.
  • Strong written and spoken communication, including the ability to develop knowledge products.

Click here to apply

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