Supervise the successful completion of all work assigned to the Workflow & Enterprise Application Development Unit.
Assign work to team resources, balancing workload appropriately.
Work with the EA office to ensure compliance of data and information with a defined blueprint and standards.
Consult with relevant stakeholders to understand their data and reporting needs.
Direct the development of accurate estimates for work request delivery and application support services.
Manage an application team to deliver services according to defined service level commitments.
Lead the development, building, configuration, and unit testing of Workflow & Enterprise Application solutions from conceptualization through stabilization using various computer platforms.
Ensure that solutions meet the requirements outlined in the design documentation.
Ensure accuracy and timeliness in the delivery of reports.
Review technical constraints and performance issues of Enterprise solutions.
Assist in planning the introduction of new application systems.
Manage and report on the progress of team tasks and objectives.
Monitor and measure the effectiveness of maintenance and development processes.
Manages expectations of the team’s internal and external customers.
Communicate clearly the Application team goals, organizational philosophies, and policies and procedures to the Application team.
Coordinates and facilitates the creation of Workflow & Enterprise solutions development documentation.
Improves the Workflow & Enterprise systems by studying current practices; and designing modifications.
Provide leadership and technical guidance to reports.
Serve as a member of the IT Services and Supplier Relationship Committee.
JOB REQUIREMENTS
Education:
Minimum of a first degree or its equivalent in a business /IT-related discipline
A master’s, MBA, or a recognized professional certification will be an added advantage
Experience
8+ years of experience in designing, developing, and delivering solutions
6+ years of management experience with 2+ years spent in senior management role
Experience in Enterprise solution architecture and Design
Familiarity with Cloud Solution architecture and Design
