[Vacancy]: Telemarketing Officer Needed at HelloMe Limited

May 2, 2024

Job Description


  • Conduct outbound calls to prospective clients to promote our FinTech products and services, including digital banking solutions, payment processing, and financial management tools.
  • Utilize scripts and sales pitches provided by the company to effectively communicate the value proposition of our products and address customer inquiries.
  • Identify and qualify leads through proactive outreach and engagement, understanding their financial needs, challenges, and goals.
  • Provide personalized recommendations and solutions to prospects based on their financial profiles and preferences.
  • Maintain accurate and up-to-date records of customer interactions, including contact details, preferences, and feedback, in the CRM system.
  • Achieve weekly and monthly sales targets and quotas, consistently meeting or exceeding performance metrics.
  • Follow up with leads and prospects to nurture relationships, address concerns, and close sales opportunities.
  • Collaborate closely with the sales and marketing team to develop targeted campaigns, promotions, and strategies to drive customer acquisition and retention.
  • Stay informed about industry trends, regulatory changes, and competitor offerings to effectively position our products in the market.
  • Adhere to all regulatory requirements, compliance standards, and company policies while conducting telemarketing activities.


  • Bachelor’s degree in Business Administration, Management, Marketing, or a related field is often preferred.
  • Previous experience in telemarketing, sales, or customer service roles within the financial services or FinTech industry preferred.
  • Excellent communication skills, both verbal and written, with the ability to explain complex financial concepts in a clear and concise manner and must have good intonation.
  • Strong interpersonal skills and the ability to build rapport and trust with customers over the phone.
  • Results-oriented mindset with a track record of achieving and exceeding sales targets in a fast-paced environment.
  • Familiarity with financial products, services, and terminology, including banking, payments, investments, and budgeting.
  • Proficiency in using CRM software and other sales tools to manage leads, track performance, and generate reports.
  • Ability to work independently and as part of a collaborative team, with a strong sense of initiative and self-motivation.
  • Flexibility to adapt to changing priorities and work schedules, including occasional evening or weekend shifts.
  • Commitment to upholding ethical standards, integrity, and professionalism in all interactions with clients and colleagues.

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