Job Description
Responsibilities
- Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and janitors.
- Schedule and assign duties to ensure efficient operation and coverage of all areas.
- Inspect rooms, public areas, and facilities to ensure cleanliness and adherence to company standards.
- Train new housekeeping staff and provide ongoing coaching and feedback.
- Monitor inventory of cleaning supplies and equipment, and place orders as needed.
- Handle guest requests and complaints in a timely and professional manner.
- Maintain records of staff performance, attendance, and disciplinary actions.
- Ensure compliance with health and safety regulations.
Qualifications
- High School Diploma or equivalent; additional certification in hospitality management is a plus.
- Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
- Knowledge of cleaning techniques and procedures.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Attention to detail and a commitment to quality.
- Ability to work effectively in a fast-paced environment.
- Familiarity with health and safety regulations.
