Job Description
Responsibilities
- Oversee and coordinate operational processes to ensure efficiency and effectiveness.
- Develop and implement standard operating procedures (SOPs) to optimize performance and minimize errors.
- Monitor and analyze key operational metrics to identify areas for improvement.
- Provide training and mentorship to operational staff.
- Collaborate with cross-functional teams to streamline processes and promote operational excellence.
- Identify and resolve operational issues in a timely manner.
- Lead process improvement initiatives and drive continuous improvement culture.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- NYSC Corps member
- Previous experience in a supervisory, operations, or process improvement role.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Ability to lead and motivate a team.
- Knowledge of quality management principles and methodologies.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office suite.
