Job Description
Key Responsibilities:
- Manage and maintain the organization’s IT infrastructure, including hardware, software, and networking systems.
- Provide technical support to staff on IT-related issues, and troubleshooting hardware and software problems.
- Ensure the security and integrity of the organization’s data and systems, implementing best practices for data backup and protection.
- Develop and implement IT policies and procedures to ensure efficient and effective use of technology resources.
- Stay abreast of emerging technologies and trends in IT, making recommendations for upgrades and improvements.
- Collaborate with other departments to identify and address IT needs, providing training and support as necessary.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience working in IT support or systems administration roles.
- Strong knowledge of hardware and software systems, including Windows operating systems, Microsoft Office Suite, and network infrastructure.
- Experience with cybersecurity best practices and data protection protocols.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
