Job Details::
- Job Type: Full Time
- Qualification: BA/BSc/HND , MBA/MSc/MA , OND
- Experience: 5 – 10 years
- Location: Abuja
- Job Field: Hospitality / Hotel / Restaurant
Responsibilities
- Assist the Managing Director in his day to day operations.
- Assigns duties to HOD’s and observes performance to ensure adherence to hotel policies and established operating procedures.
- Provides training to staff and HOD’s.
- Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
- Receives and resolved or assists the Managing Director in resolving guest complaints and service recovery process.
- Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
- Assisting Managing Director during Morning meetings or conducts the morning HOD meetings in the absence of Managing Director.
- Ensuring full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
- Monitoring maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to MD.
- Assisting the MD in in all aspects of business planning.
- Must be available 24/7 in case to respond to any guest or employee emergencies.
Prerequisites:
- Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice, and assistance as required.
- Available to work when needed, including weekends, holidays, and nights.
Education:
- A university degree or diploma in hotel management or a related field with experience in opening, managing, or re-positioning a hotel with clear track record.
- Experience in financial accounting, personnel supervision and problem resolutions is an added advantage.
- Excellent computer system skills.
Experience:
- At least 5 to 10 years’ experience in the hospitality industry, with significant luxury and international experience. And at least 4 to 6 years of experience as an Asst. Managing Director in a hotel.
Method of Application
Interested and qualified candidates should forward their CV to: lisasuitescareer@gmail.com using the position as subject of email.
Deadline: Not specified