Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 – 5 years
Location: Sokoto
Job Field: ICT / Computer
Duties & Responsibilities: The ERP Function Analyst ensures the efficient and effective operation of the ERP software and other IT functions.
- Provide support to staff during implementation processes for Exact Globe and other business applications.
- Help ensure that all IT support requests are dealt with in an efficient and timely manner.
- Coordinate operational system’s performance, all software, ERP integration, databases, data, and disaster recovery on ERP.
- Analyze existing ERP infrastructure and report performance.
- Take part in ERP training programs and individual classes.
- Help create end-user documentation, instructions, procedures, and processes.
- Accurately maintain logs and documentation related to inquiries made by end-users for the resolution of the service provider.
- Plan, design, and develop an efficient business, financial, and operational system in support of the organization’s core business processes, which includes data gathering and analyzing in support of the business processes and proposing relevant ERP where applicable.
- Develop and implement ERP strategy and plans for upgrades in alignment with ERP offerings.
- Coordinate with service providers for new add-ons and modifications to the ERP systems.
Key Competencies:
- Background in computer science or ICT.
- Minimum of BSc or HND in Computer Science/Engineering or relevant discipline.
- Relevant ERP certification or other IT-relevant certification.
- 3-5 years of relevant experience required.
- Basic programming (HTML, CSS, JavaScript) and/or SQL knowledge (Microsoft SQL, Pervasive SQL, MSQL) would be preferable.
- Experience with Accounting processes (optional).
- Knowledge of SQL Server and Active Directory is desirable.
- Strong research, problem-solving, and troubleshooting skills.
