Job Description
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 15 years
- Location: Lagos
- City: Ikeja
- Job Field: Administration / Secretarial
Job Summary
- The Operations Manager will work closely with the Managing Director to oversee the strategic direction, operational efficiency, and financial performance of the Clayhall Group.
- This role will involve leading and managing the day-to-day operations of the organization and ensuring alignment with the company’s goals and objectives.
- The Operations Manager will also be responsible for providing leadership and guidance to the General Manager, Internal Auditor, Head FM/operations, & Head of Legal and Corporate, fostering a collaborative and high-performing team culture.
Key Responsibilities
Strategic Planning and Execution:
- Collaborate with the Managing Director to develop and execute strategic plans and initiatives to drive business growth and achieve organizational objectives.
- Monitor industry trends and market developments to identify opportunities for expansion and innovation.
- Provide strategic guidance and support to department heads to ensure alignment with company goals.
Operational Management:
- Oversee the day-to-day operations of the organization, including property management, facility maintenance, and client services.
- Develop and implement operational policies, procedures, and best practices to optimize efficiency and effectiveness.
- Ensure compliance with regulatory requirements and industry standards in all operational activities.
Financial Management:
- Collaborate with the finance department to develop annual budgets, financial forecasts, and financial performance targets.
- Monitor financial performance against budget and forecast, identifying variances and taking corrective actions as necessary.
- Implement cost control measures and revenue enhancement strategies to maximize profitability.
Leadership and Team Management:
- Provide leadership and direction to the General Manager, Internal Auditor, and Head of Legal and Corporate, fostering a collaborative and high-performing team environment.
- Set performance objectives and conduct regular performance evaluations for direct reports, providing feedback and coaching for professional development.
- Promote a culture of continuous improvement, innovation, and excellence throughout the organization.
Stakeholder Relations:
- Build and maintain strong relationships with key stakeholders, including clients, investors, regulatory authorities, and industry partners.
- Represent the company at industry events, conferences, and networking opportunities to enhance visibility and reputation.
Risk Management and Compliance:
- Identify potential risks and vulnerabilities to the organization’s operations, finances, and reputation, and develop strategies to mitigate them.
- Ensure compliance with relevant laws, regulations, and corporate governance standards, maintaining the highest ethical standards in all business practices.
Qualifications and Experience
- Bachelor’s Degree in Business Administration, Real Estate Management, Finance, or a related field. MBA or Advanced Degree preferred.
- Minimum of 15 years of senior management experience in facility and property management or related industry.
- Proven track record in strategic planning, operational leadership, and financial management.
- Strong leadership and team management skills, with the ability to inspire and motivate others.
- Excellent communication, negotiation, and interpersonal skills.
- Sound judgment, integrity, and ethical conduct in all business dealings