[Vacancy]: PA to GM/Executive Office Assistant Needed at Marriott International, Inc.

March 1, 2024

Job Description

POSITION SUMMARY

  • Receive and distribute incoming faxes to appropriate personnel and guests.
  • Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected.
  • Transmit information or documents using a computer, mail, or facsimile machine.
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Operate standard office equipment other than computers.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Assist coworkers, ensuring they understand their tasks.
  • Follow all company policies and procedures, ensure uniforms and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guest’s service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
  • Answer guest questions regarding property services/features and hours of operation.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support the team to reach common goals, and listen to and respond appropriately to the concerns of other employees.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.

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