[Vacancy]: Operation Manager Needed at Domino Stores Limited

February 13, 2024
Application deadline closed.

Job Description

About Job 

  • In this position, the Operation Manager will take a lead in forecasting, planning and controlling the production; sale of food and beverages for the Restaurant and bar.
  • The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

  • Stay current, and often ahead of the curve, on event planning, design, and production trends, proactively identifying and solving operational challenges
  • Impressive portfolio of previously managed events (weddings, meetings, parties, corporate events)
  • Designing delicious and attractive menus and continuously making improvements.
  • Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
  • Liaise with clients to identify their needs and to ensure customer satisfaction
  • Managing daily food and beverage operations.
  • Research the market, identify event opportunities and generate interest.
  • Adhering to the food and beverage budget.
  • Following food and safety regulations.
  • Maintaining positive customer relationships, processing complaints, and responding to customer needs.
  • Assisting with marketing events.
  • Creating and enforcing restaurant policies, targets, and KPIs.
  • Hiring, training, and managing staff.

Skills and Qualifications

  • Bachelor’s Degree in Business Administration, Event Management, Social Sciences, Management or related field
  • 3-5 years Proven experience as an Events Planner in the hospitality industry, with an emphasis on food and beverages
  • Culinary or food service management degree may be advantageous.
  • In-depth knowledge of the Hospitality industry.
  • Proven success as an event planner or coordinator
  • Strong interpersonal and communication skills
  • Experience in maintaining and building enriching business relationships
  • Excellent organizational skills, including multitasking, time management, and meticulous attention to detail
  • Ability to handle pressure and make split-second decisions.
  • Sales skills and ability to build productive business relationships
  • Ability to manage multiple projects independently
  • Meticulous attention to detail
  • Ability to multitask
  • Must be creative and be able to think out of the box
  • MS Office proficiency

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