Supervise and coordinate activities of staff members. Provide training, guidance, and performance feedback.
Ensure prompt and courteous service to guests. Oversee check-in and check-out process. Monitor guest satisfaction and address issues promptly.
Maintain cleanliness, maintenance, and appearance of hotel facilities. Coordinate with housekeeping and maintenance staff. Monitor and manage inventory levels.
Ensure adherence to quality standards and hotel policies. Implement corrective actions to maintain standards.
Work with other supervisors and departments. Ensure seamless operations and guest satisfaction. Assist with cross-departmental initiatives.
