Interact with customers, take orders for drinks and snacks.
Plan and present the bar menu.
Serve snacks and drinks to the customer.
Check the identification of the guest to make sure they meet the age requirements for purchase of alcohol and tobacco products.
Mix ingredients to prepare cocktails and other drinks.
Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
Prepare alcohol and non-alcohol beverages.
Service wine and Beer to guests.
Arrange bottles and glasses to make attractive displays.
Assess customers’ needs and preferences and make recommendations
Ability to Sell or influence others for up selling and suggestive selling.
Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
Serve customers in a friendly and helpful manner.
Keep the bar counter and work area neat and clean at all times.
Provide guidance to guests on resort activities, dining options and general resort and regional information.
Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
Demonstrate a thorough knowledge of food and beverage products, menus and promotions. Handle and move objects, such as glasses and bottles, using hands and arms.
Clean up after customers and clean work area.
Clear ashtrays as and when required.
Wash glassware and utensils after each use.
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
Perform physical activities such as lifting and stooping.
Maintain liquor inventory and consumption.
Collect payment for drinks served and balance all receipts.
Handle an assigned house bank and follow all cash handling procedures as per hotel standard. Prepare inventory or purchase requisitions as needed to replenish supplies.
Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Perform other duties as and when assigned by the hotel management.
