[Vacancy]: Host/Hostess Needed at Marriott International, Inc.

March 4, 2024

Job Description

POSITION SUMMARY

  • Greet guests and determine the number at their party. Seat guests by finding a clean, available table; pulling out chairs; placing a clean/current menu in front of the guest, etc.
  • Guide guests through the dining rooms and provide any needed assistance.
  • Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
  • Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
  • Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
  • Maintain the cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Monitor dining rooms for seating availability, service, safety, and the well-being of guests.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
  • Ensure uniforms and personal appearances are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Stand, sit, or walk for an extended period.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.

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