[Vacancy]: Food Service Operations Supervisor/ Production Supervisor Needed at Wangarau Foods

About Job

WangarauFoods is a food processing and packaging company located on the mainland in Lagos state and is currently expanding. We need competent hands for the position of Food Service Operations Supervisor/ Production Head. 

We are looking for upwardly mobile individuals with an entrepreneurial mindset who can oversee the daily activities of the company and is willing to grow with us to manage our operations. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity.

The ideal candidate should have at least 3 years of experience in an operations management position. We expect the ideal candidate for this role to be able to take complete ownership of their role by being in charge and involved in running the operations and proactively looking for improvement opportunities.

Objectives/ Responsibilities 

• Oversee daily activities in the company and ensure smooth operations.
• Maintain constant communication with management, staff, and vendors to ensure the proper operations of the organization.
• Lead, motivate, and support a large team within a time-sensitive, fast-paced, and demanding environment, including the setup and implementation of career development plans for all direct reports and problem resolution.
• Develop, implement, and maintain quality assurance protocols.
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
• Actively pursue strategic and operational objectives. 
• Ensure operational activities remain on time and within a defined budget.
• Track staffing requirements and hire new employees as needed.
• Works as necessary to ensure customer satisfaction, which includes and is not limited to occasional odd hours and/or remaining on-call for problem-solving.
• Reviews inventory and requisitions and purchases food supplies as required; makes direct special purchases.
• Assigns and trains personnel and determines work schedules.

Requirements  

• Must reside within Yaba and its environs.  
• 3+ years of proven work experience as an Operations/Food Production/Restaurant Manager or similar role.
• Bachelor’s degree in operations management or related field.
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control and customer service.
• Great organizational and planning skills. 
• Highly trained in conflict management and business negotiation processes.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
• Bilingual communication skills.

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