Job Description
Job Responsibilities
- Provide the first layer of support to our customers by picking up calls and attending to their requests
- Ensure prompt handling of customer requests and resolving of issues pertaining to the quality and accessibility of our services at all times.
- Interface with the customers and deduce pain points as expressed by the customers
- Ensures prompt and accurate delivery of services to customers at scheduled times and periods of the day
- Enlighten customers about the company’s products and services aimed at promoting customer satisfaction and continuous patronage
Requirements
- This position is open to NYSC Corps Members and IT Students
- Accommodation is available for male candidate
- Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
- Must be ready to operate on shift (Morning / Afternoon).
- Computer literacy is required.
- Must have excellent communication skills.
- Interested candidates should reside within the Surulere axis and its environs
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