[Vacancy]: Client Relationship Officer Needed at Alan & Grant

March 27, 2024

Job Description

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 5 – 8 years
  • Location: Lagos
  • Job Field: Business Development

Job Summary

  • We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
  • In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them.

Key Responsibilities

  • Manages the organization’s clients in order to retain them.
  • Service Charge and rent recovery.
  • Point of contact for client complaints
  • Manages and builds client and tenant databases.
  • Develop and implement strategies to ensure client satisfaction

Requirements

  • 1st degree in relevant field and professional certifications
  • 5-8 years of client management experience
  • Excellent communication skills
  • Looks professional and presentable
  • Strong knowledge of the real estate market and industry
  • Sociable and confidential
  • Excellent relationship management skills
  • Knowledge of Microsoft Office tools

Click here to apply

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