We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them.
Key Responsibilities
Manages the organization’s clients in order to retain them.
Service Charge and rent recovery.
Point of contact for client complaints
Manages and builds client and tenant databases.
Develop and implement strategies to ensure client satisfaction
Requirements
1st degree in relevant field and professional certifications
5-8 years of client management experience
Excellent communication skills
Looks professional and presentable
Strong knowledge of the real estate market and industry
