Job Description
KEY RESPONSIBILITIES:
- Coordinate office activities and operations, ensuring efficiency and compliance.
- Maintain organized records of documents and contract agreements.
- Maintain a welcoming and clean reception area.
- Handle inquiries and provide information about company services.
- Build positive relationships with clients.
- Gather feedback from clients to improve service quality.
- Assist clients through our services.
- Manage office supplies, ensuring availability as needed.
- Assist in the organization of events and company functions.
- Contribute to a positive work environment.
Requirements
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
- Previous experience in customer service, retail, or a related field preferred.
- Strong problem-solving abilities and a proactive approach to resolving customer issues.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Proficiency in using computer systems, including MS Office and CRM software.
- Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
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