[Vacancy]: Retail Sales Representatives Needed at MINISO Lifestyle Nigeria Limited

Job Responsibilities

Cashier Service:

• Receive cash from customers and create receipts on the system.
• Ensure physical cash tallies to the total receipts list daily, before transfer of cash and sales records to the Store Supervisor.
• Engage customers in a bid to Cross-sell Miniso Products.
• Take records of all customer inquiries and complaints.
• Keep duplicate receipts and records of all sales and cash transactions.

Customer Service:

• Serve as the first-line customer interface and company representative. Consequently; must endeavor to always be courteous when relating with customers irrespective of the situation or aggravation.
• Make a detailed inquiry of the customers’ demands before making recommendations to the customer.
• Must be attentive to customers’ complaints and questions, providing detailed information on the functionality of Miniso Products.

Loss Prevention & Security:

• Ensure all security policies and protocols are adhered to.
• Closely monitor the activities of all customers and other staff members to avoid theft.
• Ask to see customer receipts and purchased items, so as to ensure the purchased items on the receipt tally with the number of items in the customer carrier bag.
• Ensure that customers who place their bags in our custody when entering the store receive their bags in the same state, when exiting the store.

Product Restock and Display:

• Ensure products are properly displayed on the shelves.
• Accurate receipt and confirmation of goods delivered from the warehouse.
• Ensure cleanliness of the store and products.

Requirements

• Bachelor’s Degree or Higher National Diploma or OND in any Discipline, from a reputable institution.
• Minimum of a year’s work experience in a retail store.
• Computer Savvy.
• Good work ethic with a high level of integrity.
• Excellent Interpersonal Skills.
• Good Problem-Solving Skills.
• Good listening Skills.
• Excellent Numeric Skills.
• Good Oral & Written Communication Skills.

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