Customer Service Representative at the Borough Lagos
Job Description
- Job Location: Lagos, Nigeria
- Employment Type: Full Time
Description
We are seeking a young, vibrant and customer-focused Customer Service Representative for an event and rental company. The successful candidate will provide exceptional support to our clients, manage inquiries, emails, and oversee logistics from the warehouse to events.
Responsibilities
- Respond to client inquiries via our social media channels, email
- Manage email correspondence and maintain accurate records
- Coordinate logistics for events, ensuring timely delivery and setup
- Monitor warehouse inventory and track event equipment movement
- Collaborate with team members to ensure seamless event execution
- Provide exceptional customer service and resolve issues promptly
Requirements
- Candidates should possess relevant qualifications with 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Basic computer skills
- Availability to work flexible hours, including weekends and holidays
