We are seeking a highly motivated and detail-oriented HR Business Officer to join our esteemed HR consulting and training firm.
As an HR Business Officer, you will be an integral part of our team, providing comprehensive HR support and services to our diverse portfolio of clients.
You will play a pivotal role in delivering strategic HR solutions that drive organisational success and enhance the effectiveness of our clients’ human capital management practices.
Responsibilities
Client Relationship Management:
Serve as the primary point of contact for designated clients, building strong relationships and understanding their unique HR needs and challenges.
Collaborate closely with clients to assess HR requirements, develop tailored solutions, and provide ongoing support and guidance.
HR Advisory Services:
Provide expert guidance and advice to clients on a wide range of HR matters, including recruitment, employee relations, performance management, training and development, and HR compliance.
Assist clients in developing HR strategies, policies, and procedures aligned with their business objectives and industry best practices.
Recruitment and Talent Acquisition:
Conduct candidate sourcing, screening, and selection activities, ensuring a seamless and efficient recruitment process.
Training and Development:
Design and deliver customised training programs and workshops to address client-specific learning needs and enhance employee skills and performance.
Provide coaching and mentoring support to client organisations to foster a culture of continuous learning and development.
HR Administration, Compliance, Analytics and Reporting:
Assist clients in managing HR administration tasks, including employee record-keeping, payroll processing, and benefits administration.
Ensure compliance with relevant employment laws and regulations, advising clients on HR compliance requirements and best practices.
Utilise HR data and analytics to identify trends, insights, and areas for improvement in HR programs and processes.
Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.
Performance Management:
Design and implement performance management systems and processes to drive employee engagement, development, and accountability.
Provide guidance and support to clients in setting performance expectations, conducting performance evaluations, and identifying opportunities for employee growth and improvement.
Requirements
Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
2-3 years of experience in HR roles. A background in HR consulting or advisory services would be an added advantage.
Demonstrated expertise in providing strategic HR solutions and services
Excellent client-facing and interpersonal skills, with the ability to build rapport and communicate effectively with clients at all levels.
Strong project management and organizational skills, with the ability to manage multiple client engagements simultaneously.
Proficiency in Microsoft Suite, Google Workspace, and other relevant technology platforms.
Ability to uphold the highest standards of professionalism, integrity, and confidentiality.
