[Vacancy]: Technical Officer, Pharmacy & Supply Chain Management Needed at Heartland Alliance

April 17, 2024
Application deadline closed.

Job Description

Job Summary

The incumbent will plan and support the delivery of quality pharmaceutical care services in accordance with donor requirements and stipulated guidelines of the Federal Government of Nigeria at the state/facility level.  With technical oversight from the Senior Technical Advisor, Pharmacy & Supply Chain Management, the incumbent will provide support to the design, planning, and implementation of high-quality pharmaceutical care services according to national and international standards and develop guidelines, tools, SOPs, and recommendations related to implementation and monitoring of pharmaceutical care total quality management.

Essential Duties and Responsibilities

  • Serves as drug logistics focal person for the state office.
  • Schedules ART and OI medication orders for clients.
  • Obtain and document clinical and demographic patient information.
  • Serve as a member of the clinical team who are saddled with ART and PrEP switch.
  • Liaise with state and PEPFAR IPs drug logistics system to ensure adequate supply of ARVs and other medications to the facilities.
  • Responsible for overall coordination and processing of new ART client medication orders and reorders. This includes verifying/re-verifying new or refill prescriptions into the pharmacy information system and CRRIFF.
  • Lead counseling on ART side effects and identification and reporting of adverse drug reactions.
  • Train clinical team members on drug side effects and adverse drug reactions.
  • Ensure proper documentation of drug utilization using stipulated tools and timely submission of pharmaceutical reports.
  • Provide adherence counseling, client tracking, and retention activities.
  • Support care and support interventions at the State and Facility level.
  • Attend state-level meetings including TWG
  • Any other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:

  • Bachelor’s degree in Pharmacy. Advanced Degree in Public Health or Social Science preferred
  • Registration with the Pharmacy Council of Nigeria
  • At least 3 years experience working in a hospital-based pharmacy or HIV/AIDS setting.
  • Must have knowledge of and experience with HIV care and treatment medication.
  • Must have previous experience working in a multidisciplinary team in a clinical setting.
  • Proven experience in pharmaceutical quality assurance
  • Proven ability to design and implement procedures.
  • Must have a broad-based knowledge of and experience with computerized systems in pharmaceutical warehousing and QA.

Other Competencies:

  • Time Management – Ability to prioritize tasks, manage time, and complete projects in a fast-paced, changing environment with minimal supervision.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Cultural Sensitivity – Respects the cultural environment in which a person is working and does not act in a manner that is outwardly offensive to the local community.
  • Non-discriminatory- Do not discriminate against persons based on sexual orientation or gender identity, age, preferred jobs, or behavioral habits.

Language Skills:

  • Excellent oral and written English communication skills.
  • Knowledge of Local Language preferred.
  • Demonstrated competency in public speaking.

Computer Skills:

  • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, and PowerPoint.
  • Other software routinely used by Heartland Alliance.

Work Environment:

  • The noise level in the work environment is usually moderate.
  • The employee will be required to co-locate with local partners usually in the same office.
  • The employee is required to travel regularly to often insecure and limited resource environments.

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