[Vacancy]: Service Advisor Needed at Mechanic on the Go

February 2, 2024

Job Description

About Us

Mechanic On The Go, a leading automotive service provider in Ikeja, Lagos,is seeking a highly motivated and experienced individual for the position of Service Advisor. If you have a passion for excellent customer service, a strong background in auto repair and maintenance, and the ability to supervise and coordinate workshop activities, we want you to be a part of our team.

Responsibilities:

Supervision of Repairs:

  • Oversee and coordinate repair and maintenance activities in the workshop.
  • Ensure that repairs are carried out efficiently and meet the company’s quality standards.

Pickup and Drop-off Services:

  • Drive to customers’ houses to pick up and drop off their cars for repair.
  • Maintain a professional and customer-friendly demeanor during all customer interactions.

Customer Communication:

  • Explain repair and maintenance procedures to customers clearly and understandably.
  • Provide accurate estimates for repairs, including labor and parts costs.
  • Address customer inquiries and concerns promptly and professionally.

Inspection and Diagnostics:

  • Conduct basic inspections and diagnostic operations on customers’ cars, both in the workshop and at their houses.
  • Identify and report additional repair needs to customers.

Qualifications:

Auto Repair Knowledge and Experience:

  • Prior experience in auto repair and maintenance is essential.
  • Strong knowledge of automotive systems, components, and repair processes.

Location:

  • Reside in or close to Ikeja, Lagos, for easy access to the workshop and customers’ locations.

Driver’s License:

  • Possession of a valid driver’s license is required.
  • Ability to drive responsibly and safely.

Evaluation Period:

  • There will be an initial evaluation period of 3-4 weeks to assess your performance and suitability for the role. At the end of this period, a decision will be made on whether to continue the employment relationship.

Click here to apply

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