[Vacancy]: Front-Desk Officer Needed at Walex Biz Nigeria Limited

Job Description

Job Description

  • Welcome, register guests/clients, and attend to them in a prompt and timely manner.
  • Log all registrations for the day into Microsoft Access for backup.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 
  • Ensures client’s/guest’s arrival to scheduled meetings.
  • Receive incoming communiques and forward them to their relevant departments. 
  • Provide information to the public by answering, admitting procedure, regulation, and service inquiries, and referring inquiries.
  • Follow up on scheduled meetings and inform the necessary attendees.
  • The Front desk staff must be extra vigilant, and report suspicious movement. 
  • Make a list of items needed in the unit that are needed in the working space.
  • Do a checklist of all unit equipment. Report any equipment issues or downtime to the Maintenance and IT unit.
  • Ensure all persons required to be in the office are present on time.
  • Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
  • The front desk staff is to carry out all other duties as assigned to her including listing on-duty staff and ensure strict clock in and out.

Requirements 

  • Candidates should possess a Bachelor’s Degree or its equivalent role.
  • Must be female.
  • Must have 1-2 years of work experience in customer service or administrative roles.
  • Must be confident, polite and good looking.
  • Must be jovial and friendly.
  • Must be a good team player.
  • Knowledge of social media management is an added advantage
  • Leadership skills with the ability to set and prioritize goals 
  • Strong communication and presentation skills
  • Exceptional problem-solving and observational skills
  • Proficient in MS Office/ Working knowledge of IT

Click here to apply

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