Job Description
Job Description
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any service
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service.
Job Requirement
- A bachelor’s degree, OND or HND in Banking & Finance, Business Administration, Accounting, or any numerate disciplines and the Social Sciences.
- At least 2 years of work experience.
- High computer literacy.
- Strong interpersonal and analytical skills.
- Good written and oral communication.
- Attention to detail.
- Assertive and self-driven.
- Candidate must live within or around the Ojodu-Berger area
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